Resume

•Frequently run reports and review data

•Send every Volvo Customer weekly status reports

•Creating delivery letters that instruct dealerships on how to file their goodwill claims when trucks arrive.

•Use RUMBA, Truck Dealer Portal, Co-Pilot, and Order Manager to check truck statuses and update delivery locations.

National Accounts Intern
Volvo Group

Developed and implemented recommendations to senior management for intern project, incorporating strategies with 3+ interns, which ranked top in the Northeast
Plan and coordinate advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy
Maintained and built relationships with 100+ DIY customers and contractors daily, providing exceptional customer service and paint deliveries, which translated to exceeding sales goals by 11% MTD.

Conduct specialized interviews to prospective students for High Point University
Represent HPU as a current student by sharing my experience
Evaluate candidates based on performance

Effectively functioned as second-in-command for a $1.5M aquatic facility
Mentored and supervised a staff of 30 lifeguards to effectively watch patrons
Designed and implemented over 500 swim lessons for children between 1-18 years old

Shadowed CEO, assisting in daily operations of a $10.1M jewelry manufacturing business
Effectively implemented new protocols to reduce inventory count time
Handled over $100,000 in jewelry from initial sale to shipment